The Food & Beverage Administrator is responsible for providing administrative support to the Food & Beverage (F&B) department. This role involves handling gratuities, payroll maintenance, invoicing, forecasting, employee paperwork, inventory management, marketing assistance, and operational support.

REQUIREMENTS

The Food & Beverage Administrator should have a distinct proficiency in Microsoft Office Suite and Opera (or similar software) with strong organizational, multitasking, and communication skills. Experience in administration, preferably in hospitality or F&B would be considered an asset. The person in this role should have keen attention to detail and ability to meet deadlines and maintain confidentiality when handling sensitive information.

DUTIES

• Process invoices, payments and reconcile financial records
• Track, monitor and forecast F&B sales  
• Prepare weekly labour reports and assist with payroll processing
• Oversee petty cash
• Coordinate with accounting to ensure all weekly BEO, Stirling and Pulse gratuities are correctly paid out on time.
• Prepare and submit all month end requirements
• Complete daily billing in Opera
• Assist department managers with ongoing employee paperwork and submit to HR on a regular basis.
• Replenish Banquet Operational forms on as needed
• Assist with regular uniform, glassware and supply inventories/ ordering including monthly reconciliation.
• Maintain all F&B signage including ensuring menus, rooms and buffet tags are consistent with events and promotions.
• Work along side marketing for all F&B social media. Prepare and post all in-house marketing throughout the hotel.
• Administer internal food/liquor/transfers prepared by management
• Attend meetings as required and recording accurate meeting minutes when required.
• Create SOP’s
• Work with sales department as required.

This position is a Monday-Friday role with the addition of month end (regardless of the day).

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

The Banquet Supervisor is responsible for supervising the banquet team including banquet servers and banquet bartenders. A Banquet Supervisor provides leadership, direction, and guidance to the team, ensuring the function is running smoothly and efficiently.

REQUIREMENTS
A minimum of a high school diploma or equivalent is required. The person in this role must have excellent verbal, written and computer system skills. A minimum of 2+ years’ experience in banquets and/ or events with outstanding supervisory or management skills and extensive hands-on experience. A ProServe certificate is required.

DUTIES
Some of the job duties include but are not limited to:
• Supervise event staff
• Direct the daily activities of staff members in the banquet department
• Ensure food quantities and quality is met before it is served to guests
• Ensure all work is completed in a timely manner
• Record usage and waste
• Review BEO’s to ensure set up and requirements are complete
• Follow up with group coordinator to ensure functions are running smoothly and all requests have been met
• Train new staff members according to the requirements set out by the department manager
• Conducts performance reviews and performance management of team

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

Banquet Servers are responsible for setting up and servicing all catering functions, including meetings, banquets, receptions, and breakfast/lunch/dinner functions, as well as performing the “tear down” function following these events.

REQUIREMENTS

Previous serving or customer service experience would be an asset. This position requires the ability to stand and walk for long periods of time, and be able to lift, lower, push, pull, and twist while holding objects up to 10 kg, with ease. Banquet Servers must have a friendly professional demeanour, be able to communicate easily, enjoy working with the public, and have an eye for detail. A ProServe certificate is required.

DUTIES

The duties of this position include, but are not limited to:

• Setting up and servicing all catering functions, including preparing and setting tables, action stations, buffets, service carts, dessert table/carts, and cordial carts with appropriate food and beverages, as stated in the Banquet Event Order.
• Greeting guests with a friendly and sincere welcome, listening to and ensuring understanding of any requests that might be made, and responding with appropriate action.
• Communicating additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• During functions, replenishing buffet items to ensure consistency and freshness in presentation.
• Monitoring tableware to ensure it is presentable to guests.
• Maintaining cleanliness, sanitation, and organization of assigned stations and service areas.
• Ensuring tables are cleared appropriately during an event.
• Following events, performing the “tear down” of the function space (removing dishware and linens from tables, dismantling, and putting away tables and chairs, removing garbage from the function space).

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

The Night Auditor is responsible for running the front desk during the night, assisting guests with any request, inquiries, and complaints. The Night Auditor completes the daily audits and balances the day.

REQUIREMENTS

This position requires individuals to have excellent communication and customer service skills, a pleasant phone manner, and good computer and problem-solving skills. Knowledge of the surrounding area and attractions is a definite asset.  The successful candidate must be comfortable working alone on the overnight shifts dealing with high pressure of emergency situations. Previous Hotel Front Desk Night Audit experience and knowledge of OPERA would be considered an asset. The minimum educational requirement for this position is a high school diploma or equivalent.

DUTIES

The duties of this position include, but are not limited to:

• Greet customers, listens to understand requests, responds with appropriate action, and provides accurate information such as outlet hours and local attractions.
• Completes the registration, check-in, and check-out procedures.
• Assists guests in making payments by accepting multiple forms of payment and ensures accurate completion of the task.
• Promptly answers the telephone-using positive and clear communication.
• Remains calm and alert, especially during emergency and/or heavy hotel activity.
• Completes audit of daily transactions, balancing the day. (Including F&B if required)
• Performs security walks throughout the premises during shift.
• Fields guest complaints and inquiries, conducting thorough research to develop the most effective solution and negotiate results.
• Resolving complications such as relocations or credit concerns.
• Assist AGM with balancing of accounts during month end process.
• Liaise with events team and overnight houseman.
• Complete daily checklist and clearly communicate through daily pass on with colleagues.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

Bell & Valet Attendants play a pivotal role in creating a positive first and last impression for hotel guests, assisting Guests with their luggage while also safely parking and retrieving guest vehicles. They also escort guests to their rooms and explain the features of the suites. They may also deliver messages and packages to guests and help with the upkeep of the lobby area.

REQUIREMENTS

Bell Attendants must be able to work on their feet for long periods of time and are able to lift, carry, push, pull, and place objects weighing up to 35 kg. Bell Attendants are required to have excellent interpersonal, communication, and customer service skills, and a pleasant manner when dealing with customers’ issues or concerns. The successful candidate must be willing and able to work a mix of day, evening, and weekend shifts, depending upon the schedule. They must also have a full Drivers License and be able to obtain a clean drivers abstract.

DUTIES

The duties of this position include, but are not limited to:

• Greeting arriving and departing guests providing gracious, attentive, and friendly service.
• Retrieving, delivering, and storing guests’ luggage.
• Assisting guests to their rooms, explaining the in-room features.
• Delivering messages, faxes, and packages to guests.
• Assisting with the upkeep of the front entrance and lobby area and assisting with snow removal at the front entrance when required.
• Assisting the Events & Banquet staff when required.
• Assisting at the Café & Gift Shop during peak times.
• Assisting Front Desk with Check ins and check outs and basic reservation requests when required.
• Assisting the Front Desk and Concierge Desk in answering guests’ enquiries regarding the hotel, local amenities, and providing directions, during peak times.
• Assisting Concierge in sharing local area knowledge with guests and assisting with simple tour booking requests when required.
• The ability to safely operate, park and retrieve both manual and automatic transmission vehicles for guests in a prompt and efficient manner.
• Ensure proper handling and logging of any damage or incidents immediately to Management
• Previous valet parking experience is considered an asset.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

The Overnight Houseperson is responsible for maintaining the cleaning standards of the common areas, restaurant, and banquet rooms.

REQUIREMENTS

Previous Housekeeping experience would be an asset, as would previous customer service experience.

DUTIES

The duties of this position include, but are not limited to:

• Cleaning all entrances and public areas of the hotel.
• Washing floors, cleaning washrooms & windows.
• Vacuuming and dusting public areas.
• Assisting in cleaning rooms when required.
• Emptying garbage containers and removing recyclable items.
• Stocking and sorting supplies and picking up soiled lined and delivering it to the laundry room.
• Moving furniture and boxes and unpacking deliveries.
• Assisting to maintaining walkways and paths outside and around the hotel in all types of weather.
• Opening the pool area.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

Start Date: April 1, 2026

Chef de Partie prepare, and oversee the preparation of, Banquet orders in the kitchen. They ensure all food is handled, prepared, and stored in a safe manner, in addition to managing more junior staff in the kitchen and ensuring their safety.

REQUIREMENTS

The ideal candidate will have a minimum of 5 years experience working as a Chef de Partie or Sous Chef; preference will be given to those with Red Seal certification. A valid Food Handler's Certificate is required in this position, as is previous supervisory experience. The person in this role must have good verbal and written communication skills, and excellent interpersonal skills. We are looking for someone with a minimum high school education.

DUTIES

The duties of this position include, but are not limited to:

• Reviewing the Banquet Event Orders daily with the Sous Chef.
• Preparing food orders to standardized recipes and specifications to maintain consistency and ensure all standards are met.
• Running the kitchen in the absence of the Sous Chef.
• Managing the opening and/or closing of the kitchen.
• Delegating the production of the necessary food items in a timely and efficient manner.
• Training junior staff and apprentices.
• Ensuring that all food products are handled, prepared, served, and stored safely and in accordance with Alberta Food Safety guidelines.
• Managing FIFO procedures, limiting food waste, cost and over-production.
• Maintaining a sanitary, clean, and organized work area (including refrigerators, freezers, countertops, and stove tops).
• Ensuring all workstations, freezers, refrigerators are operating and functioning as they should.
• Ensuring all colleagues are working safely and using appropriate PPE as required for their positions.

Benifits

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

Dishwashers/Kitchen Helpers are responsible for cleaning pots and pans and other dishes, as well as assisting with food preparation and maintaining the cleanliness of the kitchen.

REQUIREMENTS

Dishwashers/Kitchen Helpers must have the ability to stand for long periods of time and be able to lift, push, and pull up to 10 kg with ease. In this role, team members must be able to work independently and as part of a team. This position involves working a mix of day, evening, weekend, and holiday hours.

DUTIES

The duties of this position include, but are not limited to:

• Pre-rinsing dishes and flatware to remove loose debris.
• Loading and unloading the dishwasher.
• Maintaining the soap and water levels in the dishwashers.
• Washing large items in the sink and placing them on the racks for drying.
• Placing clean dishware and flatware on drying racks.
• Using drying cloths to dry dishes and flatware completely.
• Putting away dishes and utensils in the appropriate areas.
• Assisting the cooks with prepping (peeling, cutting, and plating) food items, when required.
• Putting away food orders as they arrive.
• Sweeping and sanitizing the kitchen floor.
• Removing waste and trash from the kitchen.
• Maintaining the heart of house recycling and waste disposal areas.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

Bartenders are responsible for preparing drinks and assisting servers when required.

REQUIREMENTS

A minimum of 1 year’s bartender experience in a full-service establishment is required, along with a wide knowledge of cocktails, wines, and spirits.

A ProServe certificate is required for this position. Must be available to work a mix of day, evening, weekend, and holiday shifts.

DUTIES

The duties of this position include, but are not limited to:

• Taking drink orders and preparing both alcoholic and non-alcoholic beverages.
• Taking food orders and assisting with serving guests when required.
• Warmly greeting and acknowledging guests upon arrival in the lounge.
• Assisting with cleaning tables and seating guests, when required.
• Cleaning, sanitizing, and stocking the bar throughout the shift.
• Using the POS system to accurately prepare bills and presenting bills to customers.
• Assisting in developing new cocktail recipes.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

The Housekeeping Supervisor oversees the cleaning of all Vacation Property units, or units that fall under Spring Creek control, and is a hands-on cleaner themselves. They are responsible for training and supervising cleaning staff (Spring Creek Room Attendants and external cleaning agencies), as well as being responsible for managing cleaning equipment and supplies.

REQUIREMENTS

This position requires an individual with housekeeping experience, as well as some experience training and supervising staff. The Housekeeping Supervisor must be willing to work a somewhat flexible day-shift schedule and must be available to work weekends. 

This role requires someone with good people and social skills. They must have the ability to communicate effectively and professionally (clearly and consistently in a respectful manner) to fellow employees, owners, and guests staying at the Vacation Properties. The Housekeeping Supervisor must be able to take initiative in their department and prioritize tasks.

The person in this position must be able to perform the physical requirements of the job (be able to bend repeatedly, work overhead, lift 10kg, and stand for extended periods of time), and have current WHMIS 2015 and a minimum Emergency First Aid training. 

DUTIES

The duties of this position include, but are not limited to:

• Cleaning, and arranging the cleaning of, Vacation Property suites on the Housekeeping Manager’s days off and as required.  This includes changing the beds, cleaning sinks, tubs, showers, counters, and toilets, doing dishes as required, wiping down appliances, wiping out the refrigerator, washing floors, vacuuming carpets, dusting furniture, cleaning mirrors, emptying garbage containers, re-supplying towels and paper products, and whatever else may be required to restore the unit to a clean, presentable state.
• Cleaning other units that fall under Spring Creek control.
• Training Room Attendants to clean suites, the Staff Room and Housekeeping Room to our standard of cleanliness.
• Ensuring the Room Attendants are presenting themselves in a professional manner while representing Spring Creek.
• Taking inventory, ordering, stocking, and organizing cleaning supplies, toiletries, and linens.
• Performing an annual inventory of all items in the suites for the Housekeeping Manager.
• Performing a semi-annual linen inventory for the Housekeeping Manager.
• Keeping the Housekeeping and Staff Rooms neat, clean, and organized.
• Bringing any concerns regarding staffing, supplies, the maintenance of cleaning equipment, or deficiencies within the suites to the attention of the Housekeeping Manager.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

OVERVIEW
Occupancy Support & Service Technicians are responsible for preparing, finalizing, and testing newly constructed homes for occupancy. They will conduct homeowner walk-throughs and address any deficiencies identified, as directed by the Client Care Manager.

REQUIREMENTS
Occupancy Support & Service Technicians need to have a background in construction or home renovations, with the ability to do numerous tasks/repairs (e.g. minor drywall repairs, hardwood flooring touch-ups, wood trim repairs, paint touch-ups, appliance installations etc.). A solid understanding of HVAC systems in new homes and familiarity with new home warranty processes is essential. Candidates must be highly detail-oriented, customer-focused, and demonstrate strong interpersonal and communication skills.

Occupancy Support & Service Technicians need to be able to work on their feet for long periods of time, move tools and materials up and down stairs, be able to lift 50lbs., be able to squat, work on their hands and knees, and be able to work with their arms over their head.

DUTIES
The duties of this position include, but are not limited to:

• Pre-Occupancy – Home Detailing
  • Inspect suites and prepare a detailed inspection form, identifying any repairs and touch-ups required
  • Complete the repair of any noted deficiencies or coordinate the repairs with the contractor if required
  • Liaison with Superintendent to confirm final coordination
  • Install and test appliances.
  • Test & confirm proper operation of all plumbing, electrical & HVAC systems.
  • Caulking of all relevant areas
  • Work to tight schedules
  • Ensure overall functionality, readiness & cleanliness of suite for occupancy
  • Communicate any major issues with Client Care ManagerThe goal is to turn over the home with “0” deficiencies.
• Occupancy
  • Liaison with council prior to occupancy
  • Work with the Client Care Administrator to complete scheduled walk-throughs
  • Educate new homeowners on the operation & controls for HVAC systems and understanding their new home warranty coverage.
• After Occupancy – Deficiencies
  • Complete any deficiencies as noted on “Occupancy Walk-Thru” or coordinate with the required contractor.
  • Complete any “After Occupancy” repairs as directed by the Client Care Manager
  • Communicate with Client Care Administrator the schedule and/or status of repairs
  • Educate Homeowners on proper maintenance of home.
  • Review and ensure proper operation of mechanical systems
• Service Work
  • Perform maintenance work on HVAC systems such as fan coils, heat recovery ventilators, in-slab heating and humidifiers in individual homes.
  • Perform work for condominium boards by way of checking main mechanical rooms and holistic building systems and reporting issues to the Client Care Manager.
  • Work with our Spring Creek Vacations division to diagnose/repair damaged or nonfunctional components in vacation homes in a timely manner.
  • Assist trades with repairs to buildings or building HVAC systems.
• General
  • Work in a safe manner consistent with Spring Creek’s Health & Safety program
  • Work with Spring Creek Staff & Contractors to ensure a safe work site

BENEFITS

Full-time employees qualify for group health benefits after 1 year of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

OVERVIEW
The Skilled Labourer will perform various duties on site as assigned by the Senior Site Superintendent or other site personnel as identified by the Senior Site Superintendent.  These duties may include, but are not limited to, material handling, operating equipment, and site clean-up.  

REQUIREMENTS
Skilled Labourers need to be physically fit. Previous experience working on a construction site, including some caprtentry skills and ability to operate small equipment, skid steer, mini excavator, dump truck would be an asset. A valid driver’s licence is required for this position.

DUTIES
The duties of this position include, but are not limited to:

• Loading and unloading construction materials, and handling materials as required
• Performing some carpentry and miscellaneous carpentry-related duties
• Assisting contractors on site as directed by the Senior Site Superintendent
• Managing the recycling/construction waste process and ensuring recyclable materials are separated as required
• General site cleanliness, cleaning up the sites and supervising site labour (as provided) to maintain overall site orderliness
• Maintain an orderly and clean construction materials yard
• Assisting with snow removal as required
• Working with Spring Creek staff and contractors to ensure a safe work site
• Working in a safe manner consistent with Spring Creek’s Health & Safety program
• Complete required safety paperwork (such as Field Level Hazard Assessments) on a daily basis
• Completed required equipment checklists on a daily basis

BENEFITS

Full-time employees qualify for group health benefits after 1 year of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

OVERVIEW
A General Labourer will perform various duties on site as assigned by the Senior Site Superintendent. These duties may include, but are not limited to, material handling, operating equipment, general site clean-up, and some carpentry.

REQUIREMENTS
General Labourers need to be physically fit. Previous experience working on a construction site and some carpentry skills would be an asset. A valid driver’s license is required for this position.

DUTIES
The duties of this position include, but are not limited to:

• Loading and unloading materials, and moving materials on site as required
• Some general carpentry and back framing
• Assisting contractors on site as directed by the Senior Site Superintendent
• Sorting recyclable materials and construction waste
• Cleaning up the site as required and maintaining overall site orderliness
• Assume responsibility to stay busy at all times, not standing around
• Assisting with snow removal as required
• Working with Spring Creek staff and contractors to ensure a safe work site
• Working in a safe manner consistent with Spring Creek’s Health & Safety program

BENEFITS

Full-time employees qualify for group health benefits after 1 year of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

The Labourer and Shuttle Driver is responsible for performing a variety of on-site tasks as assigned by the Site Superintendent. These duties may include, but are not limited to, material handling, operating equipment and shuttle, general site clean-up, and some carpentry. This role is typically split evenly, with approximately 50% of the time spent on labourer duties and 50% on shuttle driving.

REQUIREMENTS

The Labourer and Shuttle Driver needs to be physically fit. Previous experience working on a construction site and some carpentry skills would be an asset. A valid class 4 driver’s licence is required for this position.

DUTIES

The duties of this position include, but are not limited to:

• Load and unload materials, and move materials on site as required
• Transport employees, contractors, and equipment between the parking area and the work site.
• Some general carpentry and back framing
• Assist contractors on site as directed by the Site Superintendent
• Sort recyclable materials and construction waste
• Clean up the site as required and maintain overall site orderliness
• Assist with snow removal as required
• Work with Spring Creek staff and contractors to ensure a safe work site
• Work in a safe manner consistent with Spring Creek’s Health & Safety program

BENEFITS

Full-time employees qualify for group health benefits after 1 year of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.