The Assistant Banquet Manager is responsible for overseeing all aspects of the banquet department. The Assistant Banquet Manager helps provide leadership, direction, and guidance to the team, ensuring the delivery of the highest level of service while managing costs.

REQUIREMENTS

The person in this role requires a minimum of 1-years’ experience in a supervisory or management role in a comparable establishment, along with hands-on experience in a Banquet setting. They must possess excellent verbal and written communication skills, as well as above average computer system skills.

A minimum high school diploma is required to fill this role; further education in the hospitality industry would be preferred. A Proserve certificate is required in this position.

DUTIES
Some of the job duties include but are not limited to:

• Assists with overseeing the banquet team including hiring, training, scheduling, supervising, dealing with personnel issues, staffing concerns, and any other area of banquets as required.
• Help ensures efficient and effective performance of the banquet department. 
• Assists with managing the budget, forecasts, and strategic operation of the banquet department.
• Help prepares cost reports and analyzes data for presentation to the management team.
• Conduct performance management and reviews as required.
• Ensure all work is completed in a timely manner.
• Communicates effectively with other departments.
• Ensure food quantities and quality is met before it is served to guests.
• Review BEO’s to ensure set up and requirements are complete.
• Coordinating and delivery food and beverages.
• Record usage and waste
• Follow up with group coordinator to ensure functions are running smoothly and all requests have been met.

BENEFITS

A generous benefits package is offered to full-time employees.

Other benefits include staff events, discounts at Spring Creek and local business, Perkopolis, temporary staff housing and support for professional development, and a positive team atmosphere.

JOB DESCRIPTION

The Bell Valet Captain is responsible for leading the Bell & Valet team in delivering exceptional, personalized guest experiences from arrival to departure. As the first and last impression of The Malcolm Hotel, the Bell Valet Captain sets the standard for luxury hospitality by providing warm, anticipatory, and professional service while ensuring the efficient operation of the Bell Desk, Valet, luggage services, and porte cochère. This leadership role is responsible for coaching, mentoring, and developing a high-performing team committed to Forbes Five-Star service standards and the values of Spring Creek Resorts.

REQUIREMENTS

The ideal candidate will have a minimum of two (2) years of Bell and Valet experience, with previous leadership or supervisory experience, considered an asset. Preference will be given to candidates with a diploma or degree in Hospitality Management or in a related field. A valid Alberta Class 5 driver's license (Class 4 an asset), a clean driver's abstract, and the ability to successfully complete a criminal record check are required. Standard First Aid & CPR certification is considered an asset. Additional training in luxury guest service, Les Clef d’Or Gold Keys, Guest Service Gold®, Forbes Travel Guide standards, WHMIS, or Defensive Driving is considered an asset.

The successful candidate must demonstrate exceptional leadership, communication, and guest service skills, with a passion for delivering personalized luxury experiences. They must be capable of coaching and leading a high-performing team, remain professional under pressure, and be physically able to stand for extended periods while lifting, carrying, pushing, and pulling items up to 35 kg. Flexibility to workdays, evenings, weekends, holidays, and special events is required.

DUTIES

The duties of this position include, but are not limited to:

• Lead, supervise, and coordinate the daily operations of the Bell and Valet team while maintaining the highest standards of luxury guest service.
• Conduct daily shift briefings, communicate VIP arrivals, group movements, special events, weather conditions, and operational priorities.
• Welcome arriving and departing guests with gracious, attentive, and personalized service, creating a memorable first and last impression.
• Safely Park, retrieve, and care for guest vehicles while maintaining accurate vehicle and key control procedures.
• Retrieve, deliver, store, and safeguard guest luggage with efficiency and attention to detail.
• Escort guests to their accommodations while introducing hotel amenities, in-room features, and resort services.
• Deliver guest messages, packages, amenities, and special requests promptly and professionally.
• Maintain the cleanliness, organization, and presentation of the lobby, porte cochère, Bell Desk, and guest arrival areas.
• Serve as a knowledgeable ambassador for The Malcolm Hotel and the Bow Valley by providing recommendations on local attractions, dining, activities, and resort services.
• Assist the Les Clef d’Or Concierge and Front Desk teams with VIP arrivals, transportation arrangements, guest inquiries, reservations, and special functions.
• Coordinate with the Guest Services Manager to deliver ongoing training, coaching, performance feedback, and development for all Bell and Valet team members.
• Monitor service standards and lead by example to ensure exceptional guest experiences and adherence to luxury hospitality expectations.
• Anticipate guest needs, resolve concerns promptly, and recover service opportunities with professionalism and discretion.
• Assist with seasonal snow removal and maintain safe, accessible guest entrances during winter conditions.
• Ensure compliance with hotel safety policies, vehicle handling procedures, and emergency response protocols.
• Foster a positive, collaborative, and guest-focused team culture while promoting continuous improvement and operational excellence.

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The Banquet Supervisor is responsible for supervising the banquet team including banquet servers and banquet bartenders. A Banquet Supervisor provides leadership, direction, and guidance to the team, ensuring the function is running smoothly and efficiently.

REQUIREMENTS
A minimum of a high school diploma or equivalent is required. The person in this role must have excellent verbal, written and computer system skills. A minimum of 2+ years’ experience in banquets and/ or events with outstanding supervisory or management skills and extensive hands-on experience. A ProServe certificate is required.

DUTIES
Some of the job duties include but are not limited to:
• Supervise event staff
• Direct the daily activities of staff members in the banquet department
• Ensure food quantities and quality is met before it is served to guests
• Ensure all work is completed in a timely manner
• Record usage and waste
• Review BEO’s to ensure set up and requirements are complete
• Follow up with group coordinator to ensure functions are running smoothly and all requests have been met
• Train new staff members according to the requirements set out by the department manager
• Conducts performance reviews and performance management of team

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Bartenders are responsible for preparing drinks and assisting servers when required.

REQUIREMENTS

A minimum of 1 year’s bartender experience in a full-service establishment is required, along with a wide knowledge of cocktails, wines, and spirits.

A ProServe certificate is required for this position. Must be available to work a mix of day, evening, weekend, and holiday shifts.

DUTIES

The duties of this position include, but are not limited to:

• Taking drink orders and preparing both alcoholic and non-alcoholic beverages.
• Taking food orders and assisting with serving guests when required.
• Warmly greeting and acknowledging guests upon arrival in the lounge.
• Assisting with cleaning tables and seating guests, when required.
• Cleaning, sanitizing, and stocking the bar throughout the shift.
• Using the POS system to accurately prepare bills and presenting bills to customers.
• Assisting in developing new cocktail recipes.

BENEFITS

Full-time employees qualify for group health benefits after 6 months of continuous employment.

Subsidized shared staff accommodation is available for full-time employees, pending availability. All units are fully furnished with the essentials in the bedroom, kitchen, and living room including free internet and cable. Each unit has its own kitchen, bathroom and in-suite laundry. As all units are shared we are unable to accommodate pets.

Chef de Partie prepare, and oversee the preparation of, Banquet orders in the kitchen. They ensure all food is handled, prepared, and stored in a safe manner, in addition to managing more junior staff in the kitchen and ensuring their safety.

REQUIREMENTS

The ideal candidate will have a minimum of 5 years experience working as a Chef de Partie or Sous Chef; preference will be given to those with Red Seal certification. A valid Food Handler's Certificate is required in this position, as is previous supervisory experience. The person in this role must have good verbal and written communication skills, and excellent interpersonal skills. We are looking for someone with a minimum high school education.

DUTIES

The duties of this position include, but are not limited to:

• Reviewing the Banquet Event Orders daily with the Sous Chef.
• Preparing food orders to standardized recipes and specifications to maintain consistency and ensure all standards are met.
• Running the kitchen in the absence of the Sous Chef.
• Managing the opening and/or closing of the kitchen.
• Delegating the production of the necessary food items in a timely and efficient manner.
• Training junior staff and apprentices.
• Ensuring that all food products are handled, prepared, served, and stored safely and in accordance with Alberta Food Safety guidelines.
• Managing FIFO procedures, limiting food waste, cost and over-production.
• Maintaining a sanitary, clean, and organized work area (including refrigerators, freezers, countertops, and stove tops).
• Ensuring all workstations, freezers, refrigerators are operating and functioning as they should.
• Ensuring all colleagues are working safely and using appropriate PPE as required for their positions.

Benifits

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Barista & Sales Associates provide excellent customer service as they prepare and serve specialty beverages and low-preparation food items and promote the sale of items within the store.

REQUIREMENTS

Preferably, an individual with previous coffee shop experience who has prepared specialty coffee and food orders or food & beverage experience where they have prepared specialty beverages. A background in retail sales would be considered an asset.

This role requires someone who has an out-going personality, can communicate effectively with customers, and understands the importance of great customer service and building a relationship with the customer.

Must be available and willing to work working a variety of early morning, daytime, evening, and weekend hours.

DUTIES

The duties of this position include, but are not limited to:

• Warmly greeting customers to The Pulse.
• Preparing and serving specialty beverages and filling customers’ food orders while adhering to all health and safety requirements and procedures.
• Engaging in conversation with customers and answering questions regarding products and merchandise offered at The Pulse and the area in general (for example, hiking trails, eating establishments, giving directions).
• Processing payments.
• Ensuring the overall cleanliness of the equipment used behind the counter and the store in general; this includes following the closing procedures for the day.
• Looking for ways to increase revenue and market share through product placement, variation, merchandising, and promotion.
• Dealing with and resolving customer concerns in a timely, respectful, and appropriate manner.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Dishwashers/Kitchen Helpers are responsible for cleaning pots and pans and other dishes, as well as assisting with food preparation and maintaining the cleanliness of the kitchen.

REQUIREMENTS

Dishwashers/Kitchen Helpers must have the ability to stand for long periods of time and be able to lift, push, and pull up to 10 kg with ease. In this role, team members must be able to work independently and as part of a team. This position involves working a mix of day, evening, weekend, and holiday hours.

DUTIES

The duties of this position include, but are not limited to:

• Pre-rinsing dishes and flatware to remove loose debris.
• Loading and unloading the dishwasher.
• Maintaining the soap and water levels in the dishwashers.
• Washing large items in the sink and placing them on the racks for drying.
• Placing clean dishware and flatware on drying racks.
• Using drying cloths to dry dishes and flatware completely.
• Putting away dishes and utensils in the appropriate areas.
• Assisting the cooks with prepping (peeling, cutting, and plating) food items, when required.
• Putting away food orders as they arrive.
• Sweeping and sanitizing the kitchen floor.
• Removing waste and trash from the kitchen.
• Maintaining the heart of house recycling and waste disposal areas.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Front Desk Agents make reservations for guests and accurately process payments for stays at the hotel. Upon guests’ arrival, Front Desk Agents warmly greet and welcome guests, complete the registration process, and answer any questions they may have about the hotel, their stay, and the area.

REQUIREMENTS

This position requires individuals to have excellent communication and customer service skills, a pleasant phone manner, and good computer and problem-solving skills. Knowledge of the surrounding area and attractions is a definite asset.  The successful candidate must be willing and able to work a mix of day, evening, and weekend shifts depending upon the schedule. Previous Front Desk reservation experience and knowledge of OPERA would be considered an asset. The minimum education requirement for this position is a high school diploma.

DUTIES

The duties of this position include, but are not limited to:

• Booking reservations using the property management system, OPERA, inputting all required information, and accepting payment for hotel stays.
• Greeting guests to the hotel and responding to their questions about the hotel, the area, and local attractions.
• Completing the registration and check-in procedures.
• Responding to guests in-person and telephone requests, concerns, and complaints in an appropriate and timely manner.
• Checking guests out following their stay.
• Managing situations that may arise at the Front Desk, such as location changes, high levels of hotel activity, and emergency situations, all while following company procedures.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Bell & Valet Attendants play a pivotal role in creating a positive first and last impression for hotel guests, assisting Guests with their luggage while also safely parking and retrieving guest vehicles. They also escort guests to their rooms and explain the features of the suites. They may also deliver messages and packages to guests and help with the upkeep of the lobby area.

REQUIREMENTS

Bell Attendants must be able to work on their feet for long periods of time and are able to lift, carry, push, pull, and place objects weighing up to 35 kg. Bell Attendants are required to have excellent interpersonal, communication, and customer service skills, and a pleasant manner when dealing with customers’ issues or concerns. The successful candidate must be willing and able to work a mix of day, evening, and weekend shifts, depending upon the schedule. They must also have a full Drivers License and be able to obtain a clean drivers abstract.

DUTIES

The duties of this position include, but are not limited to:

• Greeting arriving and departing guests providing gracious, attentive, and friendly service.
• Retrieving, delivering, and storing guests’ luggage.
• Assisting guests to their rooms, explaining the in-room features.
• Delivering messages, faxes, and packages to guests.
• Assisting with the upkeep of the front entrance and lobby area and assisting with snow removal at the front entrance when required.
• Assisting the Events & Banquet staff when required.
• Assisting at the Café & Gift Shop during peak times.
• Assisting Front Desk with Check ins and check outs and basic reservation requests when required.
• Assisting the Front Desk and Concierge Desk in answering guests’ enquiries regarding the hotel, local amenities, and providing directions, during peak times.
• Assisting Concierge in sharing local area knowledge with guests and assisting with simple tour booking requests when required.
• The ability to safely operate, park and retrieve both manual and automatic transmission vehicles for guests in a prompt and efficient manner.
• Ensure proper handling and logging of any damage or incidents immediately to Management
• Previous valet parking experience is considered an asset.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Line Cooks review the daily production sheets and prepare all necessary food items, while complying with all Alberta food safety regulations.

REQUIREMENTS

A minimum 3-4 years of cooking experience in at least two different kitchen departments (garde manger, banquets, al a carte, breakfast) is required in this position. A valid Food Handler’s certificate is required to work as a Line Cook. Excellent interpersonal and communication skills are required for this role. Experience working in a luxury hotel with comparable service and standards would be an asset.

Line Cooks must be able to remain on their feet, both standing and walking, throughout their shift, be able to lift and carry up to 25 kg, be able to ascend and descend ladders, stairs, and ramps.

DUTIES

The duties of this position include, but are not limited to:

• Reviewing the daily production sheets with the Chef de Partie and preparing the necessary food items.
• Adhering to standardized recipes and specifications to maintain consistency and ensure all standards are met.
• Keeping workstations clean and organized including refrigerators, freezers, countertops, and stove tops.
• Ensuring that station opening and closing procedures are carried out to the expected standard.
• Keeping overproduction and food waste to a minimum to reduce food cost expense.
• Ensuring that all food products are handled, rotated, labeled, stored, prepared, and served in accordance with government Food Safety Guidelines and reporting all deficiencies in the quality of food to the Chef de Partie in a timely manner.
• Working cooperatively as part of a team.
• Operating kitchen equipment as intended and following all manufacturers and safety guidelines and recommendations.
• Reporting all deficiencies in kitchen equipment to the Chef de Partie or Sous Chef in a timely manner.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The Overnight Houseperson is responsible for maintaining the cleaning standards of the common areas, restaurant, and banquet rooms.

REQUIREMENTS

Previous Housekeeping experience would be an asset, as would previous customer service experience.

DUTIES

The duties of this position include, but are not limited to:

• Cleaning all entrances and public areas of the hotel.
• Washing floors, cleaning washrooms & windows.
• Vacuuming and dusting public areas.
• Assisting in cleaning rooms when required.
• Emptying garbage containers and removing recyclable items.
• Stocking and sorting supplies and picking up soiled lined and delivering it to the laundry room.
• Moving furniture and boxes and unpacking deliveries.
• Assisting to maintaining walkways and paths outside and around the hotel in all types of weather.
• Opening the pool area.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Servers are responsible for making food and beverage recommendations, taking orders, and serving food and beverages to customers of the Stirling Grill & Lounge. They ensure customers’ needs have been met and handle any issues that may arise during their dining experience.

REQUIREMENTS

A minimum of 1-year of serving experience and a ProServe certificate is required in this role. 

Servers must be able to work on their feet for long periods of time and be able to carry up to 10kg. Servers are required to have excellent communication and customer service skills, and a pleasant manner when dealing with customers’ issues or concerns.

The successful candidate must be willing and able to work a mix of day, evening, and weekend shifts, depending upon the schedule.

DUTIES

The duties of this position include, but are not limited to:

• Learning the menu offerings thoroughly, including ingredients, preparation techniques, and available substitutions.
• Making menu and beverage recommendations, taking orders, and serving food and beverages to customers.
• Following up with customers to ensure all their needs have been met during their dining experience.
• Managing customers’ concerns and issues in a respectful and timely manner.
• Ensuring all food handling safety standards are met.
• Accepting payments and providing appropriate change where required.
• Ensuring end of day cash-outs are accurate.
• Maintaining service areas in a clean and orderly condition (cleaning, restocking, counting inventory, and removing garbage).

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The Housekeeping Supervisor oversees the cleaning of all Vacation Property units, or units that fall under Spring Creek control, and is a hands-on cleaner themselves. They are responsible for training and supervising cleaning staff (Spring Creek Room Attendants and external cleaning agencies), as well as being responsible for managing cleaning equipment and supplies.

REQUIREMENTS

This position requires an individual with housekeeping experience, as well as some experience training and supervising staff. The Housekeeping Supervisor must be willing to work a somewhat flexible day-shift schedule and must be available to work weekends. 

This role requires someone with good people and social skills. They must have the ability to communicate effectively and professionally (clearly and consistently in a respectful manner) to fellow employees, owners, and guests staying at the Vacation Properties. The Housekeeping Supervisor must be able to take initiative in their department and prioritize tasks.

The person in this position must be able to perform the physical requirements of the job (be able to bend repeatedly, work overhead, lift 10kg, and stand for extended periods of time), and have current WHMIS 2015 and a minimum Emergency First Aid training. 

DUTIES

The duties of this position include, but are not limited to:

• Cleaning, and arranging the cleaning of, Vacation Property suites on the Housekeeping Manager’s days off and as required.  This includes changing the beds, cleaning sinks, tubs, showers, counters, and toilets, doing dishes as required, wiping down appliances, wiping out the refrigerator, washing floors, vacuuming carpets, dusting furniture, cleaning mirrors, emptying garbage containers, re-supplying towels and paper products, and whatever else may be required to restore the unit to a clean, presentable state.
• Cleaning other units that fall under Spring Creek control.
• Training Room Attendants to clean suites, the Staff Room and Housekeeping Room to our standard of cleanliness.
• Ensuring the Room Attendants are presenting themselves in a professional manner while representing Spring Creek.
• Taking inventory, ordering, stocking, and organizing cleaning supplies, toiletries, and linens.
• Performing an annual inventory of all items in the suites for the Housekeeping Manager.
• Performing a semi-annual linen inventory for the Housekeeping Manager.
• Keeping the Housekeeping and Staff Rooms neat, clean, and organized.
• Bringing any concerns regarding staffing, supplies, the maintenance of cleaning equipment, or deficiencies within the suites to the attention of the Housekeeping Manager.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Guest Services Agents (GSAs) make Vacation Rental Properties reservations by phone and email using the WebRezPro property management system. GSAs process payments for guest stays and greet and check in guests when they arrive on site, answering any questions they may have about their stay and the area. 

REQUIREMENTS

This position requires individuals to have a pleasant phone manner, excellent communication and people skills, and good computer skills. Knowledge of the surrounding area and attractions is a definite asset.  A willingness to work a mix of days, evenings and weekends is required, depending upon the schedule.

DUTIES

The duties of this position include, but are not limited to:

• Making reservations using the WebRezPro property management system for vacation rental properties guests; enquiries may be made either by phone or email.
• Processing payments for Vacation Rental Properties stays.
• Greeting, welcoming, and checking in guests as they arrive.
• Responding to general enquiries about the area, local attractions and activities, and amenities in the area.
• Dealing with guests’ concerns in a timely, respectful, and appropriate manner.
• Responding to emergencies on site, following company procedures.
• Keeping the Vacations Office neat and tidy.
• Doing a reconciliation at the end of each shift.
• Assisting the Housekeeping team, if and when the need arises.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Room Attendants will be responsible for cleaning the Vacation Property suites as required and directed by the Housekeeping Manager, Spring Creek Vacations. Other cleaning duties may include doing laundry, and cleaning finished condominium units, and office space. The start date for this position is mid May 2026.

REQUIREMENTS

While previous commercial or hotel /motel cleaning experience would be preferable, it is not a requirement of the job. The position requires someone who is physically fit (able to spend hours working on their feet, able to bend, lift, and carry up to 10kg of weight), is self-motivated and energetic, and is well organized.

DUTIES

The duties of this position include, but are not limited to:

• Cleaning the Vacation Property suites as required (stripping and making beds, cleaning toilets, bathtubs, sinks, mirrors, and counter tops, washing floors, removing garbage, dusting, vacuuming, cleaning kitchen counter tops, cabinets, stoves, microwave ovens, refrigerators, and other cleaning as required).
• Deep cleaning of Vacations units annually or as scheduled.
• Doing laundry from the properties, which will include sorting soiled linens, loading and unloading washing machines, loading and unloading dryers, folding laundry and organizing linens and supplies in the supply and storage rooms. Laundry duties could also include organizing soiled and used linens to go out for cleaning.
• Delivering clean linens to the Spring Creek Vacations properties.
• Helping with the inspection of rental units that have been vacated by guests and doing a final inspection of rooms that have been cleaned.
• Organizing items for recycling.
• Cleaning finished units in buildings under construction prior to occupancy as required and directed. This may include cleaning up after deficiency / warranty work has been done in units.
• Taking on other cleaning tasks as assigned by either the Housekeeping Manager, Housekeeping Supervisor, or the Manager, Spring Creek Vacations.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

A General Labourer will perform various duties on site as assigned by the Senior Site Superintendent. These duties may include, but are not limited to, material handling, operating equipment, general site clean-up, and some carpentry.

DUTIES
The duties of this position include, but are not limited to:

• Loading and unloading materials, and moving materials on site as required
• Some general carpentry and back framing
• Assisting contractors on site as directed by the Senior Site Superintendent
• Sorting recyclable materials and construction waste
• Cleaning up the site as required and maintaining overall site orderliness
• Assume responsibility to stay busy at all times, not standing around
• Assisting with snow removal as required
• Working with Spring Creek staff and contractors to ensure a safe work site
• Working in a safe manner consistent with Spring Creek’s Health & Safety program

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

OVERVIEW
The Skilled Labourer/Equipmwnt Operators will perform various duties on site as assigned by the Senior Site Superintendent or other site personnel as identified by the Senior Site Superintendent.  These duties may include, but are not limited to, material handling, operating equipment, and site clean-up.  

REQUIREMENTS
Skilled Labourers/Equipment Operators need to be physically fit. Previous experience working on a construction site, including some caprtentry skills and ability to operate small equipment, skid steer, mini excavator, dump truck would be an asset. A valid driver’s licence is required for this position.

DUTIES
The duties of this position include, but are not limited to:

• Loading and unloading construction materials, and handling materials as required
• Performing some carpentry and miscellaneous carpentry-related duties
• Assisting contractors on site as directed by the Senior Site Superintendent
• Managing the recycling/construction waste process and ensuring recyclable materials are separated as required
• General site cleanliness, cleaning up the sites and supervising site labour (as provided) to maintain overall site orderliness
• Responsible for operating Spring Equipment and commercial trucks
• Maintain an orderly and clean construction materials yard
• Assisting with snow removal as required
• Working with Spring Creek staff and contractors to ensure a safe work site
• Working in a safe manner consistent with Spring Creek’s Health & Safety program
• Complete required safety paperwork (such as Field Level Hazard Assessments) on a daily basis
• Completed required equipment checklists on a daily basis

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Carpenters work on site doing framing and back-framing, installing temporary doors and railings and performing other carpentry needs on site.

REQUIREMENTS
Previous carpentry experience is required; either framing experience or rough carpentry experience to start in the position. Carpenters range from having a year of carpentry experience to being journeypersons in the trade. 

This work requires someone who is able to spend hours working on their feet, are able to go up and down ladders easily, are able to bend, lift, and carry up to 20kg of weight. Individuals in this position need to be self-motivated, energetic, and organized.

DUTIES
The duties of this position include, but are not limited to:

• Framing and back-framing on the site as required, including providing a continuous backing for the vapour barrier.
• Installing temporary doors and the hardware for these doors.
• Installing temporary safety railings on the site.
• Keeping a clean and organized work area.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

OVERVIEW
Occupancy Support & Service Technicians are responsible for preparing, finalizing, and testing newly constructed homes for occupancy. They will conduct homeowner walk-throughs and address any deficiencies identified, as directed by the Client Care Manager.

REQUIREMENTS
Occupancy Support & Service Technicians need to have a background in construction or home renovations, with the ability to do numerous tasks/repairs (e.g. minor drywall repairs, hardwood flooring touch-ups, wood trim repairs, paint touch-ups, appliance installations etc.). A solid understanding of HVAC systems in new homes and familiarity with new home warranty processes is essential. Candidates must be highly detail-oriented, customer-focused, and demonstrate strong interpersonal and communication skills.

Occupancy Support & Service Technicians need to be able to work on their feet for long periods of time, move tools and materials up and down stairs, be able to lift 50lbs., be able to squat, work on their hands and knees, and be able to work with their arms over their head.

DUTIES
The duties of this position include, but are not limited to:

• Pre-Occupancy – Home Detailing
  • Inspect suites and prepare a detailed inspection form, identifying any repairs and touch-ups required
  • Complete the repair of any noted deficiencies or coordinate the repairs with the contractor if required
  • Liaison with Superintendent to confirm final coordination
  • Install and test appliances.
  • Test & confirm proper operation of all plumbing, electrical & HVAC systems.
  • Caulking of all relevant areas
  • Work to tight schedules
  • Ensure overall functionality, readiness & cleanliness of suite for occupancy
  • Communicate any major issues with Client Care ManagerThe goal is to turn over the home with “0” deficiencies.
• Occupancy
  • Liaison with council prior to occupancy
  • Work with the Client Care Administrator to complete scheduled walk-throughs
  • Educate new homeowners on the operation & controls for HVAC systems and understanding their new home warranty coverage.
• After Occupancy – Deficiencies
  • Complete any deficiencies as noted on “Occupancy Walk-Thru” or coordinate with the required contractor.
  • Complete any “After Occupancy” repairs as directed by the Client Care Manager
  • Communicate with Client Care Administrator the schedule and/or status of repairs
  • Educate Homeowners on proper maintenance of home.
  • Review and ensure proper operation of mechanical systems
• Service Work
  • Perform maintenance work on HVAC systems such as fan coils, heat recovery ventilators, in-slab heating and humidifiers in individual homes.
  • Perform work for condominium boards by way of checking main mechanical rooms and holistic building systems and reporting issues to the Client Care Manager.
  • Work with our Spring Creek Vacations division to diagnose/repair damaged or nonfunctional components in vacation homes in a timely manner.
  • Assist trades with repairs to buildings or building HVAC systems.
• General
  • Work in a safe manner consistent with Spring Creek’s Health & Safety program
  • Work with Spring Creek Staff & Contractors to ensure a safe work site

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

JOB DISCRIPTION

Spring Creek is a luxury home builder located in Canmore; we build single-family homes, townhomes, and apartment-style condominiums. Our Client Care department is part of our Construction division, and prepares all of our new homes for occupancy and provides follow-up care and service to our homeowners, addressing any deficiencies and warranty items.

The Client Care Administrator will assist and provide administrative support to the Client Care Manager and the Client Care Team. A key component of this position will be scheduling and coordinating warranty and service work in conjunction with the Client Care Manager.

REQUIREMENTS

The Client Care Administrator must have strong computer skills, be highly organized, efficient, have an eye for detail, and be able to take initiative. The person in this position must have excellent communication skills, a professional demeanor, and an ability to deal effectively with clients. An interest in the construction industry, preferably with experience, would be an asset.

DUTIES

The duties of this position include, but are not limited to:

Client Occupancy Walk-Throughs

• Coordinating with the Client Care Manager to schedule detailing work in new units.
• Accompanying the Client Care Manager on walk-throughs of new units in an administrative capacity.
• Submitting documentation to Alberta New Home Warranty in a timely manner.
• Maintaining a database for both new and existing homeowners to track deficiencies from start to completion.
• Coordinate the sign-off of the “Client Walk-though” form.

After Walk-Through

• Coordinating and tracking incoming correspondence from homeowners.
• Relaying to the Client Care Manager a list of deficiencies for each unit and together determining a time frame for repairs and access to the home.
• Corresponding with new homeowners regarding when deficiencies will be addressed, scheduling repairs and gaining permission for access to their homes, and communicating when the required repairs have been completed.
• Scheduling and coordinating service work with the Client Care Manager, contractors, and the homeowner.
• Communicating with homeowners, building managers, contractors and issuing correspondence as requested and directed by the Client Care Manager.
• Creating spreadsheets and check lists as requested by the Client Care Manager.
• Arranging meetings as requested.
• Ordering parts and supplies as required to maintain the parts inventory.
• Scanning, emailing, faxing, photocopying, and arranging courier shipments.
• Advising and assisting Spring Creek Resorts as required.
• Advising and assisting Origin at Spring Creek as required.

Spring Creek Home Care

• Coordinating appointments with homeowners.
• Tracking repairs and confirming completion with homeowners.
• Tracking material and labour costs and producing “Invoice Requests”.

Other

• Serve as the primary liaison between the RemoteLock (smart lock) vendor and IT team to onboard new buildings into the system. Provide troubleshooting support and assist staff in resolving access and system-related issues.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

This is a fixed-term contract position with the opportunity for permanent employment upon completion of the contract term.

OVERVIEW

Hardscape/Landscape Construction Labourer work seasonally in the Landscape & Maintenance division and are responsible for building Allan Block planter-style retaining walls and help with installation of drainage and irrigation.

REQUIREMENTS

An Alberta Class 5 driver’s licence is required for this position, along with a minimum of two years of experience constructing Allan Block planter-style retaining walls.

Experience operating small equipment including skid steer, mini excavator and dump truck is asset.

The role requires the ability to lift between 30 and 80 lbs., work overhead and at heights, and perform physical tasks such as bending, squatting, and kneeling.

DUTIES

The duties of this position include, but are not limited to:

• Perform site preparation and grading for the installation of Allan Block retaining walls.
• Construction of Allan Block planter-style retaining walls, including drainage installation, topsoil placement, irrigation setup, planting of trees and shrubs, and application of rock mulch.
• Transport and stage landscaping materials, including blocks, soil, gravel, and stone, as required for project completion.
• Performing routine maintenance on Spring Creek-owned vehicles and equipment, including washing and cleaning out company-owned vehicles and equipment.
• Keeping the Maintenance Shop clean and organized.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Landscape Labourers generally work seasonally in the Landscape & Maintenance division. They work on both new landscape construction projects and maintaining existing landscaping on the property.

REQUIREMENTS

Previous landscaping experience is an asset but is not necessary for this position. A valid Alberta Class 5 driver’s licence is an asset.

The physical demands of the job calls for the ability to bend, squat, be on your feet a good part of the day, and perform work on your knees.

DUTIES

The duties of this position include, but are not limited to:

• Working on landscape construction projects: Installing rock work, installing underground sprinkler systems, spreading earth, planting shrubs and trees, laying sod, spreading bark chips, and watering in new plantings.
• Performing landscape maintenance: Mowing grass, pruning trees and shrubs, removing trees as required, picking weeds, spreading bark chips, and picking up litter.
• Staining and painting benches, fences, etc. on Spring Creek property.
• Washing and cleaning out company-owned vehicles and equipment.
• Helping to keep the Maintenance Shop clean and organized.
• Removing snow on the property.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, out-of-country coverage, LTD) is offered after 1 full year of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The House Person is responsible for ensuring all public area are maintained as well as assist in completion of guest rooms. 

REQUIREMENTS 

This is a physically demanding position.  Applicants must have the ability to move, lift, carry push and pull objects up to 50lbs.  Applicants must be able to work independently as well as in a team setting. Ensure adherence to detail and standards.  Must have good communication and time management skills.  

DUTIES 

The duties of this position include, but are not limited to: 

• Maintaining all common areas around the hotel (vacuum, mop, dust, wipe, remove garbage, carpet clean). 
• Window cleaning (those in reach with a 6 foot ladder). 
• Retrieve, sort, fold, and restock linens. 
• Laundry duties (loading and unloading washer and dryer machines). 
• Assist in guest room deliveries. 
• Maintaining supply area for housekeepers.  
• Assist other departments as required. 
• Identify and report all maintenance concerns. 

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The House Person Supervisor will assist in the leadership of the team members within the housekeeping department. All team leaders will operate under a “hands-on” approach. 

REQUIREMENTS 

This is a physically demanding position.  Applicants must have the ability to move, lift, carry push and pull objects up to 50lbs.  Applicants must be able to work independently as well as in a team setting. Ensure adherence to detail and standards.  Must have good communication and time management skills.  

 DUTIES 

The duties of this position include, but are not limited to: 

• Providing direct leadership and training to all areas of the department. 
• Inspecting and maintaining all guest rooms as well as common areas around the hotel. 
• Preparation of daily work assignments. 
• Identify and report all maintenance concerns. 
• Develop weekly staff schedules 
• Participate in performance reviews and employee management 
• Participate in inventory control & product ordering  
• Oversee Laundry operations / maintenance 
• Greet guests in a professional and polite manner. 
• Good communication with all departments within the hotel to ensure fluidity of daily operations. 
• Ability to assist in guest room services. 
• Assist in maintaining housekeeping equipment. 
• Perform full cleaning of guest rooms (change linens, towels, clean washrooms and common areas, garbage, mopping, dusting, vacuuming, and restocking of all room amenities). 
• Provide any housekeeping service to guest requirements. 
• Assist other hotel departments as required. 

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

Turndown Attendants are responsible for preparing the guest rooms for the evening by creating a welcoming and comfortable environment. They will also assist in maintaining common areas, cleanings guest rooms and providing stayover service.

REQUIREMENTS 

This is a physically demanding position.  Applicants must have the ability to move, lift, carry push and pull objects up to 25lbs.  Applicants must be able to work independently as well as in a team setting. Ensure adherence to detail and standards.  Must have good communication and time management skills.  

DUTIES 

The duties of this position include, but are not limited to: 

• Perform turndown service of guest rooms (Turndown of the bed, replacing towels, removing garbage, mopping, dusting, vacuuming, and restocking of all room amenities). 
• Assist with maintaining the common areas around the hotel (vacuum, mop, dust, wipe, remove garbage and clean carpet)
• Assist with cleaning rooms, and stayover service as required.
• Identify and report all maintenance concerns. 
• Laundry duties (loading and unloading washer and dryer machines).
• Greet guests in a professional and polite manner.  
• Maintain all equipment (housekeeping cart, vacuum, mop). 
• Assist with other housekeeping duties as required.  

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The Junior Server is responsible for clearing tables, running food, and delivering in-room dining when required. The Junior Server assists our service team with support wherever may be required.

REQUIREMENTS

Professional in both demeanour and appearance, articulate, friendly, team-oriented, and punctual.

Possesses and exhibits the drive to provide exceptional service.

Full-time flexible hours are required (able to work a mix of day, night, weekend, and holiday shifts) or part-time hours are available.   

Must be able to stand/walk for 8 hours, bend, push, pull, and lift up to 14 kg.

DUTIES

The duties of this position include, but are not limited to:

• Following up with customers to ensure all their needs have been met during their dining experience.
• Dealing with guests’ issues and concerns in a professional and polite manner.
• Polishing cutlery, folding napkins, polishing glassware.
• Paying close attention to safety measures so that food does not inadvertently become contaminated, or someone gets burned on a hot plate.
• Greeting customers at tables when clearing food.
• Taking care of in-room dining orders: Taking orders, sending them to the kitchen for preparation, and delivering to guest rooms.
• Assisting the Servers when required.
• Clearing tables and assisting in the cleaning of the restaurant.
• Maintaining service areas in a clean and orderly condition (cleaning, restocking, counting inventory, etc.)

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.

The Houseperson will primarily provide laundry and housekeeping support to the Spring Creek Vacations team.

REQUIREMENTS

This is a physically demanding position.  Applicants must have the ability to move, lift, carry, push and pull objects up to 25lbs. Must have the ability to stand for at least 8 hours in a day. Applicants must be able to work independently as well as in a team setting. A valid Class 5 License is required for this role, and preference will be given to those with previous hotel cleaning experience.

DUTIES

The duties of this position include, but are not limited to:

• Laundry duties (loading and unloading washer and dryer machines).
• Retrieve, sort, fold, and restock linens.
• Strip linens from guest rooms.
• Guest room deliveries.
• Organize items for recycling.
• Maintaining supply area for Room Attendants.
• Help to clean Vacation rentals when required.

BENEFITS

A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.

Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.

On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.