JOB OVERVIEW
The Junior Server is responsible for clearing tables, running food, and delivering in-room dining when required. The Junior Server assists our service team with support wherever may be required.

REPORTING
The Junior Server will report to the Restaurant Manager and supervisor team.

REQUIREMENTS
Professional in both demeanour and appearance, articulate, friendly, team-oriented, and punctual. Possesses and exhibits the drive to provide exceptional service. Full-time flexible hours are required (able to work a mix of day, night, weekend, and holiday shifts) or part-time hours are available. Must be able to stand/walk for 8 hours, bend, push, pull, and lift up to 14 kg.

DUTIES
The duties of this position include, but are not limited to:

• Following up with customers to ensure all their needs have been met during their dining experience.
• Dealing with guests’ issues and concerns in a professional and polite manner.
• Polishing cutlery, folding napkins, polishing glassware. • Paying close attention to safety measures so that food does not inadvertently become contaminated, or someone gets burned on a hot plate.
• Greeting customers at tables when clearing food.
• Taking care of in-room dining orders: Taking orders, sending them to the kitchen for preparation, and delivering to guest rooms.
• Assisting the Servers when required.
• Clearing tables and assisting in the cleaning of the restaurant.
• Maintaining service areas in a clean and orderly condition (cleaning, restocking, counting inventory, etc.)

The Banquet Supervisor is responsible for supervising the banquet team including banquet servers and banquet bartenders. A Banquet Supervisor provides leadership, direction, and guidance to the team, ensuring the function is running smoothly and efficiently.

DUTIES
Some of the job duties include but are not limited to:

• Supervise event staff
• Direct the daily activities of staff members in the banquet department
• Ensure food quantities and quality is met before it is served to guests
• Ensure all work is completed in a timely manner
• Record usage and waste
• Review BEO’s to ensure set up and requirements are complete
• Follow up with group coordinator to ensure functions are running smoothly and all requests have been met
• Train new staff members according to the requirements set out by the department manager Conducts performance reviews and performance management of team

PREREQUISITES
The ideal candidate will possess a ProServe certificate, outstanding, supervisory or management skills and extensive hands-on experience

EDUCATION
High School Diploma or equivalent. Must have excellent verbal, written and computer system skills.

OVERVIEW
The Skilled Labourer will perform various duties on site as assigned by the Senior Site Superintendent or other site personnel as identified by the Senior Site Superintendent.  These duties may include, but are not limited to, material handling, operating equipment, and site clean-up.  

REPORTING
Skilled Labourers will report directly to the Senior Site Superintendent or other site personnel as designated by the Senior Site Superintendent. 

REQUIREMENTS
Skilled Labourers need to be physically fit. Previous experience working on a construction site, including some caprtentry skills and ability to operate small equipment, skid steer, mini excavator, dump truck would be an asset. A valid driver’s licence is required for this position.

DUTIES
The duties of this position include, but are not limited to:

• Loading and unloading construction materials, and handling materials as required
• Performing some carpentry and miscellaneous carpentry-related duties
• Assisting contractors on site as directed by the Senior Site Superintendent
• Managing the recycling/construction waste process and ensuring recyclable materials are separated as required
• General site cleanliness, cleaning up the sites and supervising site labour (as provided) to maintain overall site orderliness
• Maintain an orderly and clean construction materials yard
• Assisting with snow removal as required
• Working with Spring Creek staff and contractors to ensure a safe work site
• Working in a safe manner consistent with Spring Creek’s Health & Safety program
• Complete required safety paperwork (such as Field Level Hazard Assessments) on a daily basis
• Completed required equipment checklists on a daily basis

OVERVIEW
Carpenters work on site doing framing and back-framing, installing temporary doors and railings and performing other carpentry needs on site.

REPORTING
Carpenters report to the Carpentry Supervisor.

REQUIREMENTS
Previous carpentry experience is required; either framing experience or rough carpentry experience to start in the position. Carpenters range from having a year of carpentry experience to being journeypersons in the trade. 

This work requires someone who is able to spend hours working on their feet, are able to go up and down ladders easily, are able to bend, lift, and carry up to 20kg of weight. Individuals in this position need to be self-motivated, energetic, and organized.

DUTIES
The duties of this position include, but are not limited to:

• Framing and back-framing on the site as required, including providing a continuous backing for the vapour barrier.
• Installing temporary doors and the hardware for these doors.
• Installing temporary safety railings on the site.
• Keeping a clean and organized work area.

OVERVIEW
A General Labourer will perform various duties on site as assigned by the Senior Site Superintendent. These duties may include, but are not limited to, material handling, operating equipment, general site clean-up, and some carpentry.

REPORTING
General Labourers need to be physically fit. Previous experience working on a construction site and some carpentry skills would be an asset. A valid driver’s licence is required for this position.

REQUIREMENTS
General Labourers need to be physically fit. Previous experience working on a construction site and some carpentry skills would be an asset. A valid driver’s license is required for this position.

DUTIES
The duties of this position include, but are not limited to:

• Loading and unloading materials, and moving materials on site as required
• Some general carpentry and back framing
• Assisting contractors on site as directed by the Senior Site Superintendent
• Sorting recyclable materials and construction waste
• Cleaning up the site as required and maintaining overall site orderliness
• Assume responsibility to stay busy at all times, not standing around
• Assisting with snow removal as required
• Working with Spring Creek staff and contractors to ensure a safe work site
• Working in a safe manner consistent with Spring Creek’s Health & Safety program

OVERVIEW
Occupancy Support & Service Technicians are responsible for preparing, finalizing, and testing newly constructed homes for occupancy. They will conduct homeowner walk-throughs and address any deficiencies identified, as directed by the Client Care Manager.

REPORTING
Occupancy Support & Service Technicians report directly to the Client Care Manager. 

REQUIREMENTS
Occupancy Support & Service Technicians need to have a background in construction or home renovations, with the ability to do numerous tasks/repairs (e.g. minor drywall repairs, hardwood flooring touch-ups, wood trim repairs, paint touch-ups, appliance installations etc.). A solid understanding of HVAC systems in new homes and familiarity with new home warranty processes is essential. Candidates must be highly detail-oriented, customer-focused, and demonstrate strong interpersonal and communication skills.

Occupancy Support & Service Technicians need to be able to work on their feet for long periods of time, move tools and materials up and down stairs, be able to lift 50lbs., be able to squat, work on their hands and knees, and be able to work with their arms over their head.

DUTIES
The duties of this position include, but are not limited to:

• Pre-Occupancy – Home Detailing
  • Inspect suites and prepare a detailed inspection form, identifying any repairs and touch-ups required
  • Complete the repair of any noted deficiencies or coordinate the repairs with the contractor if required
  • Liaison with Superintendent to confirm final coordination
  • Install and test appliances.
  • Test & confirm proper operation of all plumbing, electrical & HVAC systems.
  • Caulking of all relevant areas
  • Work to tight schedules
  • Ensure overall functionality, readiness & cleanliness of suite for occupancy
  • Communicate any major issues with Client Care ManagerThe goal is to turn over the home with “0” deficiencies.
• Occupancy
  • Liaison with council prior to occupancy
  • Work with the Client Care Administrator to complete scheduled walk-throughs
  • Educate new homeowners on the operation & controls for HVAC systems and understanding their new home warranty coverage.
• After Occupancy – Deficiencies
  • Complete any deficiencies as noted on “Occupancy Walk-Thru” or coordinate with the required contractor.
  • Complete any “After Occupancy” repairs as directed by the Client Care Manager
  • Communicate with Client Care Administrator the schedule and/or status of repairs
  • Educate Homeowners on proper maintenance of home.
  • Review and ensure proper operation of mechanical systems
• Service Work
  • Perform maintenance work on HVAC systems such as fan coils, heat recovery ventilators, in-slab heating and humidifiers in individual homes.
  • Perform work for condominium boards by way of checking main mechanical rooms and holistic building systems and reporting issues to the Client Care Manager.
  • Work with our Spring Creek Vacations division to diagnose/repair damaged or nonfunctional components in vacation homes in a timely manner.
  • Assist trades with repairs to buildings or building HVAC systems.
• General
  • Work in a safe manner consistent with Spring Creek’s Health & Safety program
  • Work with Spring Creek Staff & Contractors to ensure a safe work site
     

The Spring Creek Manor is our brand new staff accommodation building that opened early 2025.