At Spring Creek Resorts, which includes The Malcolm Hotel, The Alexander Hotel & Spa, Spring Creek Vacations, and our broader resort community, we value and respect your privacy. Whether you are booking a stay, subscribing to our newsletter, completing a survey, or filling out a form, we are committed to safeguarding your personal information.

 

Our Promise

  • We will never sell, rent, or loan our mailing lists to third parties for email marketing or any other purpose.
  • We respect the purpose for which information was provided and will only use it accordingly.
  • We only send communications to those who request them. If you receive an email in error, we provide clear instructions on how to unsubscribe.
  • We work diligently to keep our contact lists current and accurate, ensuring you only receive relevant information

 

Information We Collect and How We Use It

To enhance your experience across the Spring Creek Resorts collection, we may collect limited information through the following methods:

 

Cookies

Our websites use cookies to personalise your experience, remember your preferences, and make navigation easier. Cookies help us:

  • Estimate our audience size and understand which areas of our sites are most popular.
  • Deliver tailored content and promotions.
  • Improve security and reduce duplicate data entry.

Some cookies may remain on your computer after leaving our site, but you can adjust your browser settings to refuse cookies or notify you when they are in use. Please note that certain site features may not function as intended if cookies are disabled.

 

IP Addresses

We may collect IP addresses for system administration, security purposes, or to compile aggregated, non-identifiable data such as the number of visitors to our sites. IP addresses are not linked to personally identifiable information.

 

Your Rights

We respect your right to control your personal information. You may unsubscribe from our communications at any time or request updates to your information.

 

Contact Us

If you have questions, comments, or concerns about this Privacy Policy, please reach out:
355 Spring Creek Drive
Canmore, AB T1W 0A7, Canada
Email: info@springcreekresorts.com